Patient Satisfaction

Our patients' responses to our patient satisfaction survey consistently rate us above the 90th percentile when compared to other hospitals, large and small, in a national database. VWCH employees strive to provide very good care and services with attitude of caring. Working as a team to make your stay easier, we listen to your concerns, find solutions, provide explanations, include you in your care plan, respect your privacy and follow your doctor's orders. If you are not able to rate a service as very good, If we haven't earned a “5, ” please let any staff member know so we can immediately address your concern.

After discharge, a satisfaction survey may be sent to the address on the record. Please take time to evaluate the services you received. We welcome your comments and suggestions for improvement. The more information you provide, the more completely we can follow-up on your concerns. The survey is also an excellent way to compliment staff and mention them by name.